About Us
ITDR is the Institution for IT and Data Dispute Resolution, based in Zurich [UID 229.270.797]. ITDR provides services for national or international IT and Data Privacy conflict resolution with ties to the Swiss jurisdiction.
At ITDR, Swiss IT specialists offer expertise, mediation and arbitration exclusively for IT disputes. On top of that, ITDR provides technical IT experts for technical expertise and IT conflict prevention. ITDR is eager to keep costs calculable.
ITDR is the Swiss organization of the network of organizations that provide Alternative Dispute Resolution (“ADR”) services in the ICT and data sector Europe-wide.
At ITDR, Swiss IT specialists offer expertise, mediation and arbitration exclusively for IT disputes. On top of that, ITDR provides technical IT experts for technical expertise and IT conflict prevention. ITDR is eager to keep costs calculable.
Projects related to information and communication technology (ICT) are typically of long duration, involve a high degree of complexity and require substantial investment. Such projects tend to encounter challenges, whether minor or more serious. Specification issues, the organization's culture, or, a lack of proper internal cooperation can put the project's success at risk.
Our Services are ideal options to resolve complex ICT conflicts, prevent costly legal disputes, and find efficient solutions tailored to your organization's business need, because:
- Disputes are resolved by specialized IT and Data tribunals
- the administrative procedure is cost-efficient
- ITDR closely cooperates with the Swiss Chambers’ Arbitration Institution (SCAI) and can therefore rely on a professional administrative infrastructure.
- proceedings are private and confidential
- Our experts provide appropriate solutions for highly dynamic industries.
When
ITDR deals with a wide variety of challenges in the field of organizations in Switzerland or abroad, and that are of organizational, technical, commercial or legal nature. Our Services can be the right option for your organization when
- Organizational change processes or IT outsourcing projects are getting stuck
- Data or AI governance projects are getting nowhere
- AI-related data privacy and security issues arise
- Incorrect advice from consultants lead to IT Security Risks
- Financial difficulties of the provider of your core IT system threatens your business
- Price consequences of additional work/cancelled work need to be determined
- Software piracy or violation of software rights occur
- Faulty hardware or software is supplied
- Your IT Supplier suffers a cyber-attack affecting your client data.
Currently, ITDR has the following Board Members:
ITDR is a start-up closely connected to SGOA – the leading independent institute in the field of the settlement and prevention of ICT conflicts.
How did it all start?
In 1989, SGOA was created with the aim of providing short-term, independent, expert services in the field of dispute resolution.
Since then, SGOA has grown into a professional, expert dispute settlement organization that has earned wide recognition and trust among international ICT vendors and customers. The past decades have shown that the growing demand for arbitral resolution or settlement of ICT disputes justify to approach an extension of SGOA's market.
As a prime center for ADR, Switzerland is just the right market to be served – by ITDR.
To support SGOA’s international activities, the additional trade name of SGOA Switzerland was changed to “ITDR – experts in IT and data conflict management”. From then on, SGOA Switzerland only used the new name ITDR; SGOA Netherlands would be using ITDR as second trade name.
ITDR is a Non-Profit-Organisation with domicile in Zurich, Switzerland.
ITDR cooperates with the Swiss Arbtration Center which has long-term expertise in the fields of mediation and arbitration. With this bundle ITDR supports clients the best way during different steps of a conflict resolution.
http://www.swissarbitration.org/